If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.
1. What payment methods do you accept?
We accept the following payment methods:
Apple Pay, Google Pay, Visa, Mastercard, American Express, Maestro, Klarna, eps Überweisung, Bancontact, UnionPay, Paypal and Ideal.
Order & Returns
1. How much is shipping and how long will it take?
Standard Shipping is free on all orders!
Shipping to Germany takes about 2-4 business days
Shipping within the EU takes about 2-8 business days.
2. How do I return an item?
Just simply send us an email containing the following information:
- Order Number
- Reason for Return
We will contact you as soon as possible and provide you with additional information on how to proceed.