Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.

Payment Information

1. What payment methods do you accept?

We accept the following payment methods:

Apple Pay, Google Pay, Visa, Mastercard, American Express, Maestro, Klarna, eps Überweisung, Bancontact, UnionPay, Paypal and Ideal.

Order & Returns

1. How much is shipping and how long will it take?

Standard Shipping is 3,99€ on all orders!

Free Shipping on orders above 50€

Shipping to Germany takes about 2-4 business days

Shipping within the EU takes about 2-14 business days.

2. How do I return an item?

Just simply send us an email containing the following information:

  • Order Number
  • Name
  • Reason for Return

We will contact you as soon as possible and provide you with additional information on how to proceed.